Book luxury airport transfers and private travel across Kent in our fleet of premium Mercedes-Benz vehicles. Experience professional, seamless, and sophisticated transport tailored to your schedule.

Frequently Asked Questions

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Your Questions

Everything you need to know about booking, airport transfers, return journeys, corporate accounts, and our vehicles.

Booking & Reservations

Airport Transfers

Return Bookings

Corporate Accounts

Vehicles & Fleet

Cancellations & Changes

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Our team is happy to help. Get in touch and we'll answer any questions you have.

Book Your Transfer

Answers toYour Questions

Booking & Reservations

How do I book a transfer?

What's the difference between an instant booking and requesting a quote?

Do I need to create an account?

How far in advance should I book?

Airport Transfers

Do you track flights?

Will my driver meet me inside the terminal?

Which airports do you serve?

What happens if my flight is cancelled?

Return Bookings

Can I book a return journey?

Is there a discount for booking a round trip?

What is a "wait and return" booking?

How long will the driver wait?

Corporate Accounts

What are the benefits of a corporate account?

How do I set up a corporate account?

Do you offer monthly invoicing?

Can I get a dedicated account manager?

Vehicles & Fleet

What vehicles are available?

How much luggage can I bring?

Can I request a specific vehicle?

Are your vehicles wheelchair accessible?

Cancellations & Changes

What is your cancellation policy?

Can I change my booking after confirmation?

Do you charge for changes?

How do I cancel a booking?

Still Have Questions?

Answers to
Your Questions